Our commitment to patient care and quality medical services is the cornerstone of our company. We want all of our patients to feel better quickly and get back to doing the things they love to do. We dedicate ourselves to providing the best medical care possible – day and night – each day of the year.

Don’t just take our word for it. Read what our patients have to say about us!

  • 5-stars Dec 9 I went in yesterday from a fall I had done that morning great experience and awesome staff got took right back and was seen by a doctor right away definitely will use them again!

    Tonylee
  • 5-stars Dec 10 Quick, friendly service!

    Susan
  • 5-stars Dec 12 Everyone was very helpful and sincere in their attempt to find out what was wrong. The service was very fast and the nurses we're consistent in making sure they did everything in their power to make sure I was close to 100% before releasing me.

    Shawnice
  • 5-stars Dec 12 It was good, everyone did a great job attending to me!

    Yolanda
  • 5-stars The most outstanding staff I have ever experienced in an emergency setting. In both of my experiences here, I received nothing but the most amazing care and compassion from all staff members I interacted with. Both times I have been seen here I waited less than 5 minutes to be taken back into a room. Also, both times I have been here the doctors providing care for me were beyond thorough with their tests and diagnoses and made sure to answer any questions I had about anything. By far the best ER experience you will get in Lubbock!

    Kacie
  • 5-stars Very professional and knowledgeable staff. No wait at all!!!! Thanks!

    Mindy
  • 5-stars They had me in and out in less than an hour. They were very knowledgeable and made me feel comfortable and confident in the work they were doing on me and the diagnosis I was given. They were able to draw blood and get results there at their facility, therefore we weren't shuffled around to go have it drawn and they had the results in 20 minutes. I will definitely be going back in the future (if needed...hopefully not) and I recommend it to anyone that doesn't want to sit for hours waiting to be seen at any hospital ER.

    Lena
  • 5-stars Went in and noticed there was only 4 chairs in the waiting room and was concerned as it was me, my mother and 3 were taken already. Got inside, signed in and IMMEDIATELY went back to a room. Nurse came in and took vitals, a doctor came in right after and next thing you know they had me started on IV fluids and drew blood all within 10-15 mins. WOW. This place is just as capable as a normal ER but better faster and they truly care about their patients. Thank you ERCA for helping me!

    Dylan
  • 5-stars These people were so good to me and served me well. They had me in and out as fast as possible and were compassionate about the pain I was in the whole time I was there. Highly recommend ER Centers of America!

    Katelyn
  • 5-stars We had a great experience at ER Centers of America. Very friendly staff! No wait time at all! They all took exceptional care of our little girl!

    Brittany
  • 5-stars I loved the fast service. As soon as I walked in a nurse came straight to me seeing that I was crying and bleeding took me right away to the back and a doctor and nurse where in the room right away. The comforted me as good as possible to calm me down. And took care of the problem right away. I needed 25 staples on my leg. The nurse even made me laugh and feel very comfortable. I am extremely happy with my care. Thank you to all the staff. A job well done. For any emergency I feel very confident and comfortable going again. I hope I don't soon, LOL! But, if I do I will be going there.

    Diega
  • 5-stars Outstanding staff! They took care of our son quickly! In and out in less than an hour and a half, including x-rays! Clean facility and convenient location! I would recommend them to anyone.

    Kate
  • 5-stars Very nice and efficient. Clean and caring facility and people. They were very caring. Excellent!!!

    Peggy
  • 5-stars Very polite and helpful. Only place open a Saturday night. Also, clean facility, highly recommend.

    Jacob